POPIA

Privacy Policy

How we collect, use and protect your personal information in line with POPIA.

Last updated: 29 September 2026

Nothando Logistics (Pty) Ltd (Registration No. 2019/48596/07) (“Nothando Logistics”, “we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information we collect

When you contact us or request a quote, we collect the information you choose to provide: your name, company, email address, phone number, the service you are interested in and the details of your enquiry. Our web server also records standard technical information (such as IP address, browser type and pages visited) for security and troubleshooting.

2. How we use your information

  • To respond to your enquiry and prepare quotations;
  • To provide and manage the logistics services you request;
  • To keep our website secure and prevent spam or abuse;
  • To comply with legal and regulatory obligations.

We do not sell your personal information, and we do not use it for marketing without your consent.

3. Cookies and third-party services

This website does not use advertising or analytics tracking cookies. Our contact form uses Google reCAPTCHA to protect against spam, and our location map is provided by Google Maps; these services may set their own cookies and are governed by Google’s Privacy Policy. Contact links may open WhatsApp, which is governed by WhatsApp’s own privacy policy.

4. Sharing your information

We only share your information with service providers who help us operate our business (for example, our website host and email provider), and only to the extent necessary. We require them to keep it secure and confidential. We may disclose information where required by law.

5. Security and retention

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. We keep personal information only for as long as needed for the purpose it was collected, or as required by law.

6. Your rights

Under POPIA you may request access to, correction of, or deletion of your personal information, and you may object to its processing. To exercise these rights, please email us. You also have the right to lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

7. Contact

Nothando Logistics (Pty) Ltd
10 Archbell Road, Glenmore, Durban, 4001
Email us · Call us